[ FAQ ]

Frequently Asked Questions

How does the TLEX platform handle diverse data sources from different providers?

At the heart of Monotch's TLEX platform is our unparalleled data standardisation and harmonisation skill, which ensures perfect interoperability across various mobility data formats and protocols. We meticulously integrate data from vehicle-to-everything (V2X) communications, road-side infrastructure, and advanced traffic management systems, among others, to enable seamless data fusion.

How well does the platform integrate with other technologies and initiatives?

The TLEX platform by Monotch integrates exceptionally well with other smart city technologies and initiatives thanks to its use of standardised communication protocols, open APIs, and the flexibility to adapt to new types of interfacing and messaging. This ensures seamless interoperability with various (urban) systems, from traffic management and digital twins to public transportation networks. Its scalable architecture allows it to adapt to the growing needs of smart cities, facilitating the real-time exchange of mobility data across different stakeholders.

How does the platform enable real-time exchange of mobility data?

Our TLEX platform enables real-time exchange of mobility data by leveraging the existing cellular network, standardised data formats, and APIs for interoperability. It processes and analyses data from various sources in real-time, facilitated by a robust IT infrastructure within milliseconds. This approach ensures seamless communication between mobility providers and authority’s systems, providing stakeholders with immediate access to critical traffic information and mobility services.

Can the TLEX platform scale to accommodate the growth of our city and increasing data volumes over time?

Yes, our TLEX platform is extremely scaleable. You can start with a few objects and scale this up to a large-scale implementation. This is precisely what the Dutch authorities did in their UDAP program, the continuation of the Talking Traffic program. In the Netherlands, there are over 1400 Traffic Light Controllers connected to one platform, exchanging almost 2 billion messages per day, and that is not even the limit by far. In fact, we tested the limits of our system back in 2020, and those limits have not yet been reached anywhere in the world.

We don't have a C-ITS-capable infrastructure (TLCs, RSUs, sensors). How should we implement such a project?

For cities without C-ITS capable infrastructure (TLCs, RSUs, sensors), implementing such a project involves starting with a solid strategic foundation, focusing on critical areas where C-ITS can provide significant benefits. Collaboration with experienced partners is crucial to navigating the complexities of setting up and integrating new technologies. Monotch is already engaged in partnerships with companies that are part of the mobility ecosystem, making it easier for cities to start the implementation of C-ITS. A phased approach, prioritising essential updates and leveraging scalable solutions, allows for gradual implementation. Engaging stakeholders early and exploring funding opportunities can facilitate the project's success, ensuring it aligns with the city's broader mobility and safety goals.

We have already invested in ITS-G5/WLANp/short-distance communication. Would TLEX still provide us with benefits?

If you've already invested in ITS-G5, WLANp, or other short-distance communication technologies, integrating with the TLEX platform will offer significant benefits. TLEX is compatible with these technologies and can enhance them by extending communication capabilities over longer distances, and utilising cellular networks and providing quality control features as well. This approach allows for broader coverage and more comprehensive data collection and sharing, improving overall traffic management and safety outcomes. In short, TLEX complements existing investments by enabling a more comprehensive range of applications and services, making it a valuable addition to your city's mobility and communication infrastructure.

How does the platform support service providers integrating with a unified traffic data ecosystem?

Integrating service providers into a unified traffic data ecosystem involves navigating the complexities of standardisation. Our platform simplifies this integration by supporting multiple message types and enabling the customisation of message profiles. This approach ensures that optional fields and value limitations are tailored for large-scale deployments, enhancing data compatibility across different agencies. By focusing on creating a cohesive message profile, we facilitate more effortless connectivity and conformity checks, streamlining the process for service providers to engage with our platform.

How is TLEX different from the existing DATEXII data-sharing platform from authorities?

DATEXII platforms, also known as national access points, are designed to promote the exchange of mobility data. However, the TLEX platform is not merely duplicating these platforms but complementing them. TLEX can enhance the access points' capabilities by ensuring that real-time data, with minimal latency, is effectively exchanged and utilised. While the national systems serve as a crucial component for data exchange at the national level, TLEX offers additional functionalities. You find that it particularly supports a more comprehensive array of real-time applications and services. We thereby say that our system offers a comprehensive solution that augments the existing infrastructure provided by existing national access points.

What measures are in place to ensure the accuracy and quality of the data exchanged?

Continuous data quality control is a key element of the TLEX platform. The key elements include KPIs (connection quality, message conformity, and use-case quality), automated quality control policies, and diagnostics. TLEX has a full range of dashboards, reports, and alerts, providing an easy and accurate overview and insight.

What security protocols are implemented to safeguard sensitive mobility data?

We want to make sure your data exchange happens safely and securely. Our detailed whitepaper “TLEX security statement” describes exactly how we do this, and it is free to download and read at your convenience. In short, the security techniques that are used within a TLEX ecosystem are based on the concepts of: Secure communication; Secure systems; Authentication and authorisation; Verification and traceability.

How does the platform address privacy concerns about collecting and sharing personal information?

The TLEX platform addresses privacy concerns related to collecting and sharing personal information through strict adherence to data protection laws, such as the GDPR, ensuring all data handling is compliant and secure. It employs data anonymisation and encryption techniques to safeguard personal information, preventing unauthorised access and ensuring privacy. The platform is designed with privacy by design principles, integrating privacy controls into its architecture from the outset. Access to personal data is restricted through robust access control mechanisms, ensuring only authorised personnel can access sensitive information.

What is the experience of other cities in terms of scalability?

In the Netherlands, cities connected to our TLEX platform usually start with connecting existing Traffic Light Controllers and adding new ones when older ones are replaced. Over 200 cities/authorities in the Netherlands are already connected to the Urban Data Access Platform (UDAP), the nationwide implemented system. From 350 Trafflic Light Controllers in 2020, there are currently over 1,200 Trafflic Light Controllers (>10,000 traffic lights) connected, and this number keeps growing.

How does Monotch ensure that our technology investments remain future-proof?

With technology advancing rapidly, ensuring investments remain future-proof is a common concern. As part of our service level agreement, we guarantee continuous compliance with standards (JAE/SAE, DatexII, C-Roads, WZDx, RSMP etc.). In addition, we guarantee that TLEX will continue to comply with standards, laws and regulations (e.g. GDPR). Finally, Monotch ensures a minimum of 2 releases per year with functionality and user experience enhancements. Besides the guarantees in our SLA, Monotch is an active member with different international associations and innovation projects. The learnings we get out of these programs are incorporated in our TLEX platform.

Considering the historical lack of communication between traffic systems and the minimal use of real-time data, how significant is the advancement of this technology for transport infrastructure management?

This technological evolution is monumental in reshaping transport infrastructure management. Previously, the isolation of data and the fragility of physical data collection points like road loops limited our understanding and responsiveness to traffic conditions. Real-time data communication's seamless integration and robustness represent a paradigm shift. For sensor providers and road operators alike, the barriers to accessing and utilising high-quality, actionable data have crumbled, paving the way for unprecedented efficiency and effectiveness in managing traffic flows. This leap forward enhances current mobility solutions and sets the stage for integrating autonomous vehicles, signalling a transformative era in traffic management and urban planning.

Who pays for the TLEX deployment?

The investment in TLEX primarily comes from road authorities, including local municipalities and provincial authorities. For these authorities, it provides invaluable tools for operationalising and achieving mobility policies in a cost-efficient way. Is the TLEX technology deployed beyond the Netherlands? Our technology isn't just an innovative idea; it's a reality that significantly impacts the Netherlands and beyond. It's live in six European countries, with the Netherlands serving as our flagship deployment. This experience provides us with a rich foundation of connectivity and partnerships, which we leverage across all our deployments, ensuring our technology's benefits are shared widely and not confined to a single region.

What statistics can you provide to highlight the value of TLEX in terms of improving congestion, safety, and air quality?

The impact of TLEX on enhancing road usage efficiency is quantifiable and significant. For instance, we've observed a 10% reduction in travel times for users with absolute priority. Moreover, those with conditional priority experienced 26% fewer stops, underscoring the effectiveness of our system in managing traffic flow. Additionally, between 60% and 90% of road users adjusted their speeds in response to in-vehicle notifications, particularly in situations indicating the end of a traffic queue. These adaptations optimise travel times and contribute to notable safety and air quality improvements, demonstrating TLEX's substantial benefits across the board.

How does C-ITS enable cooperation among all responsible authorities in the Netherlands?

The magic of C-ITS lies in its ability to unify diverse entities towards a common goal: enhancing road safety and efficiency. In the Netherlands, this isn't just a technological endeavour but a symphony of collaboration across national, regional, and local levels. It's about setting a stage where policy-making, investments, and planning harmonise, guided by the National Authority. This approach ensures that no entity is too late to the digital transformation party, mirroring the proactive stance that once revolutionised banking. Assistance and shared understanding underscore that success in this digital age is a collective journey, not a solitary race.

Can your platform accommodate future innovations in mobility technology seamlessly?

Yes, Monotch's TLEX platform is designed to seamlessly accommodate future mobility technology innovations. Its scalable architecture and use of open APIs ensure flexibility and adaptability to new technologies and data formats. The platform's emphasis on interoperability and standards compliance allows for easy integration with emerging smart mobility solutions, supporting the continuous evolution of urban transportation ecosystems. This future-proof approach positions TLEX as a robust foundation for advancing smart city and mobility initiatives.

What is the cost structure of implementing and maintaining the TLEX platform?

Regarding the cost structure of implementing and maintaining the TLEX platform, it can be procured as a Software-as-a-Service (SaaS) basis or directly deployed in the customer environments. The license model involves monthly license fees depending on the number of connected objects or data points. This scalable model allows you to start small with a minimal use case and expand as needed. This approach offers a significant advantage as it avoids a large initial investment in hardware, such as installing senders and receivers for short-distance communication across numerous locations. Instead, you can gradually scale the use of the platform, aligning it with your specific needs and budget, ensuring a cost-effective deployment and maintenance pathway.

Are there measurable indicators or case studies showcasing the return on investment for other cities?

Depending on the applied use case, the return on investment will vary. Exact cost savings will depend on factors such as existing infrastructure and the scale and size of road users that can benefit from this. On top of the monetary return on investment, TLEX helps road authorities/ agencies/ cities to deploy their mobility policies. It provides them with insights and analytics to improve the outcomes further. Research results on time savings, emission reductions, and user satisfaction are available for specific use cases. We advise downloading our whitepapers and case studies for more information and end-user feedback.

Is there a roadmap for future developments aligning with the evolution of smart city technologies?

Yes, Monotch has a detailed technical roadmap that aligns with the evolution of smart city and mobility technologies. This roadmap is not shared publicly. For any specific requirements, we advise you to reach out to the Monotch team.

How can authorities fully leverage mobility data to benefit road users?

Empowering road authorities to harness the potential of transportation data is all about customisation and accessibility. At Monotch, we believe the key is not a one-size-fits-all solution but having service providers create tailored experiences that resonate with specific user needs. We see ourselves as enablers, guiding authorities to serve their communities better, ensuring every road user's journey is informed, safe, and seamless. This personalised approach not only enhances road efficiency but also enriches the driving experience for every individual.

How user-friendly is the platform for our staff with varying technical expertise?

The TLEX platform by Monotch is designed with user-friendliness in mind, catering to staff with varying levels of technical expertise. It features an intuitive interface and provides comprehensive training and support to ensure all users can effectively manage and utilise the platform. This approach minimises the learning curve and maximises usability across different municipal departments, facilitating widespread adoption and effective use. Additionally, the platform's documentation and customer service are tailored to assist users in navigating any challenges, ensuring a smooth operational experience for all your staff.

Is there a training program or support system for our team?

Yes, Monotch offers extensive documentation and a support system for teams implementing the TLEX platform. This information is designed to equip users with the necessary knowledge and skills to use the platform effectively, covering its features, functionalities, and best practices for integrating city infrastructure. Additionally, ongoing support is provided to address any technical issues or questions that may arise, ensuring that your team have the assistance they need to optimise the platform's use. We will guarantee a smooth deployment and operation, positively impacting mobility and smart city initiatives.

Can the platform be customised to address the specific needs and goals of our city's mobility strategy?

Yes, we can customise our TLEX platform to meet the specific needs and goals of your city's mobility strategy. It is designed with flexibility in mind, allowing for adjustments in functionality, integration with existing city systems, and adding new services as your city's requirements evolve. Monotch works closely with cities to understand their unique challenges and objectives, ensuring that the platform integrates seamlessly with current urban infrastructure and supports future growth and innovation in mobility. This customisation capability ensures that the platform can effectively contribute to achieving the city's mobility goals, enhancing traffic management, and improving overall urban mobility.

How flexible can it adapt to city policy and regulation changes?

Our platform is highly flexible in adapting to city policy and regulation changes. We designed it to be agile and responsive, allowing updates and modifications to comply with new policies or regulations affecting urban mobility and data exchange. This adaptability ensures that cities can maintain regulatory compliance without compromising the efficiency and effectiveness of their mobility strategies. Monotch's commitment to ongoing support and development means the platform can evolve alongside changing legal and policy landscapes, ensuring it remains a valuable tool for cities navigating the complexities of urban mobility management.

How does the platform facilitate communication and engagement with the community regarding mobility initiatives?

The TLEX platform facilitates communication and engagement with the community regarding mobility initiatives through several key features. It enables real-time information sharing about traffic conditions, road works, approaching emergency vehicles, and more directly with citizens via mobile apps and in-vehicle devices. By leveraging these capabilities, cities can enhance transparency, improve public satisfaction, and encourage an environment for developing and refining mobility initiatives.

What ongoing support and updates can we expect from the TLEX team?

From the TLEX team at Monotch, you can expect comprehensive ongoing support and regular updates to ensure the platform remains effective and up-to-date with the latest technological advancements and mobility trends. This includes technical assistance to resolve issues, guidance on optimising platform use, and information on new features or functionalities. Updates may cover improvements in data processing capabilities, enhanced security measures, and the introduction of new services or integrations to support evolving mobility needs. Monotch's commitment to customer support ensures that users have the resources and assistance needed to adapt to changing demands and continue providing efficient, innovative mobility solutions.

We would like to start implementing TLEX, but how and who should pay for it?

Starting with the TLEX platform involves understanding its Software-as-a-Service (SaaS) model, which operates on a cloud basis, implying regular monthly license fees based on the number of connected objects or data points. This model allows for scalability, meaning cities can begin with a minimal use case and expand as needed without significant upfront costs. The financial responsibility for deploying TLEX typically falls on the municipalities or local governments, possibly in collaboration with national government support for smart city initiatives. Funding might also come from specific budgets for digital infrastructure or smart city projects. Additionally, exploring grants and financial incentives offered for innovative transportation solutions can help offset costs.

Are there features that empower residents to contribute feedback or data?

No, the TLEX platform is a B2B and B2G solution and does not directly communicate with consumers. However, different service providers connected to the system typically gather user feedback on the data which can be shared and aggregated through the TLEX platform.

We already have selected infrastructure partners. Would we have to replace them now?

No, of course not! If you already have selected infrastructure partners, there's no need to replace them to implement projects involving C-ITS capabilities. We encourage collaboration with existing partners. The TLEX platform is designed to work with current infrastructure suppliers by proposing integration with its system. This means you can continue working with your chosen partners, who only need to invest in developing the interface for integration. This collaborative model allows you to leverage existing relationships and infrastructure, facilitating a smoother transition to enhanced mobility solutions without necessitating partner replacement.

Do existing infrastructure partners need to replace their systems to integrate with your mobility platform?

Integrating with our platform doesn't necessitate replacing existing infrastructure. We've collaborated with industry leaders to create a C-ITS interface for roadside equipment, following an open standard governed by public authorities. This ensures compatibility and leverages existing deployments through regional standards, facilitating connectivity and enabling a broad spectrum of use cases with current equipment. This approach underscores the importance of interoperability across the industry, moving away from exclusive solutions towards inclusive, adaptable technologies.

How does Monotch 'make traffic talk' to improve mobility and communication on the road?

At Monotch, we're all about giving voice to the silent elements of our daily commutes. By 'making traffic talk,' we mean transforming static traffic components into dynamic conversationalists. This is not just about technology; it's about weaving a dialogue between travellers, road infrastructure, and vehicles to foster progress, safety, and efficiency. Our solutions act as the conductor, ensuring seamless communication and a harmonious mobility symphony. Imagine every component on the road sharing its story, guiding you smoothly through your journey—that's the future we're crafting.

Who is responsible for preparing road operators for their digital transformation, and what steps are involved?

In the journey towards digital transformation for road operators, the responsibility doesn't rest on a single entity but is a collaborative endeavour. It's about building a community that includes technology providers, government bodies, and operators, all working in harmony. At Monotch, we see our role as catalysts, facilitating this transition through innovation and support. The journey begins with digitalisation and connected mobility expanding to include digital insights into every aspect of the road infrastructure. Embracing digital equivalents for all physical assets is crucial, ensuring readiness for autonomous vehicles and a future where mobility is seamlessly integrated and universally accessible.

Can you reassure us about latency concerns in the C-ITS ecosystem?

Absolutely, let's clear the air about latency concerns. Continuous monitoring and rigorous testing, including assessments by TNO, the Dutch research institute, conducted during the EU Intercor program , have shown our system's latency is impressively low, averaging between 100 to 150 milliseconds from traffic light to road user. This speed is beyond human perceptibility, ensuring that latency is a non-issue for all current and envisioned use cases. Moreover, with the advent of 5G, we anticipate even more significant improvements, allowing us to tackle more latency-sensitive applications. Rest assured, our infrastructure is ready for today and future-proofed for tomorrow.

How are in-vehicle notifications effectively reaching and being utilised by drivers?

In the realm of in-vehicle notifications, the key lies in leveraging the ubiquity of smartphones and the evolving capabilities of public mobile networks. Tools like Flitsmeister in the Netherlands and Waze globally have pioneered the seamless integration of vital information directly into the driver's journey. Moreover, automotive OEMs now embed these technologies into vehicles for enhanced infotainment and software updates. It demonstrates a growing recognition of the potential to improve safety and navigation through real-time data. It suggests a future where connectivity and information-sharing are seamlessly integrated into every vehicle.

How does the green light optimisation process benefit cyclists without negatively impacting motorised vehicles?

The essence of green light optimisation for cyclists lies in the intelligent scheduling of traffic signals to efficiently accommodate both cyclists and motorised vehicles. By utilising data from various sources, such as inductive loops and early detection systems, we can anticipate the arrival of cyclists and adjust traffic lights in real-time. This allows for grouping cyclists to minimise stops for motorised vehicles, essentially creating a win-win situation. This dynamic optimisation strategy ensures that cyclists receive priority when needed without causing significant delays for other road users.

What are Cooperative Messages and Basic Safety Messages?

In vehicle communication, Cooperative Messages (known in Europe as Cooperative Awareness Messages, or CAM) and Basic Safety Messages (known in the US as BSM) are pillars of modern mobility. These messages are the heartbeat of our roads, pulsating with crucial data like vehicle type, status, and direction. It's not just technology; it's our commitment to a world where communication paves the way for harmony on the roads.

Are different authorities and sections within authorities eager to collaborate and break down silos?

The response to collaborative efforts and the dismantling of silos has been overwhelmingly positive. We see a rise in awareness among authorities from all our active deployments over the years. The ability of neighbouring jurisdictions to adopt varied technologies while working towards a unified solution has proven to be a game-changer, significantly simplifying the decision-making process for regional collaborations.