We monitor and support all our platforms 24x7.

In order to answer all support questions from clients Monotch arranged several support portals. The portals are split up into three different themes: Developer Support, Data Support and TLEX Support.

      • Technical questions from developers → Support on our ticket portal
      • Monotch delivers high quality data. In order to answer data related questions → Support on our ticket portal.
      • Access to the TLEX support portal and associated knowledgebase is reserved to authorized TLEX organizations. Employees of these organizations can register via the portal → 24x7 support, hot-line and knowledge base